Terms of Service

These Terms of Service ("Terms") govern your access to and use of websites, products, and services provided by Paceline Growth Company LLC and its affiliates ("Paceline," "we," "us," or "our"), including Paceline Connect, Paceline Studios, and Paceline Talent. By using our services, you agree to these Terms.

1. Business use

Paceline services are intended for business and professional use. If you use the services on behalf of a company, brand, agency, creator, or other organization, you represent that you have authority to bind that organization and manage the relevant business relationship.

2. Paceline Connect

Paceline Connect helps brands and creators use official platform authorization flows to request, grant, verify, and manage selected access to business assets such as Facebook Pages and Instagram professional accounts. Creators do not need to share passwords with Paceline or brands to complete a Paceline Connect request.

If you create or send a Paceline Connect request, you are responsible for ensuring the request is accurate, lawful, and appropriate for the campaign or business purpose. If you grant access through Paceline Connect, you represent that you have the authority needed to grant access to the selected assets.

3. Accounts and access

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and keep it up to date. You must promptly notify us of unauthorized access or security concerns.

4. Third-party platforms

Paceline services may interoperate with third-party platforms, including Meta. Your use of those platforms remains subject to their terms, policies, permissions, and technical availability. Paceline does not control third-party platforms and is not responsible for their acts, omissions, outages, review decisions, or policy changes.

5. Acceptable use

You may not use Paceline services to:

• violate any law, contract, platform policy, or third-party right;
• request or grant access to assets you are not authorized to manage;
• misrepresent who is requesting access or why access is needed;
• share passwords, tokens, secrets, or credentials in unsafe ways;
• scrape, probe, overload, abuse, or interfere with our systems;
• reverse engineer or attempt to bypass security controls;
• upload malicious code or use the services for spam, fraud, harassment, or deceptive practices; or
• use access received through Paceline Connect beyond the scope authorized by the creator, brand, platform, or applicable law.

6. Revocation and removal

Creators and business users can revoke platform access through the relevant third-party platform settings. Paceline may disable links, suspend accounts, remove access, or stop providing services if we believe a request is inaccurate, unsafe, abusive, unlawful, or inconsistent with platform requirements.

7. Fees and services

Paid services, statements of work, subscriptions, retainers, or other commercial terms may be governed by separate written agreements or order forms. If those terms conflict with these Terms, the specific written agreement controls for that service.

8. Intellectual property

Paceline and its licensors own the services, software, designs, trademarks, and content we provide, except for content and materials owned by you or third parties. These Terms do not transfer ownership of any intellectual property rights. You grant Paceline the rights needed to host, process, display, and use information you provide solely to operate and improve the services and fulfill our business relationship.

9. Confidentiality

Non-public business, technical, campaign, creator, account, and platform-access information may be confidential. You must use confidential information only for the authorized business purpose and protect it using reasonable care.

10. Disclaimers

The services are provided "as is" and "as available." To the fullest extent permitted by law, Paceline disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not guarantee that third-party platform permissions, app review, access grants, ads delivery, or campaign results will be approved, maintained, or successful.

11. Limitation of liability

To the fullest extent permitted by law, Paceline will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or business opportunities. Paceline’s aggregate liability for claims arising out of or relating to the services will not exceed the amounts paid to Paceline for the relevant service in the three months before the event giving rise to the claim, or $100 if no amounts were paid.

12. Indemnity

You will defend and indemnify Paceline from claims, damages, liabilities, costs, and expenses arising from your misuse of the services, violation of these Terms, violation of law or platform policy, or infringement of third-party rights.

13. Changes

We may update these Terms from time to time. If we make material changes, we will update the date above and provide additional notice where required. Continued use of the services after changes become effective means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules, unless a separate written agreement specifies otherwise.

15. Contact

Paceline Growth Company LLC
Email: hello@paceline.co